REFUND POLICY
You may be subject to any or all of these conditions. Activity Registrations: Full payment is due at registration Cancellations must be done 3 business days prior to the begin date of the activity and will be charged a minimum $5 cancellation fee. Refund requests made after this time will be evaluated by the program supervisor on a case by case basis. Activities may be cancelled or consolidated if minimum enrollment figures are not met by the established deadline. There are no fees assessed participants for classes cancelled by the City of Longmont. Refunds are not issued in cash. A Check will be issued and mailed within 2 weeks, or a credit may be offered. Some restrictions may apply. Trip Registrations: Cancellation of TRIPS must be done 7 business days prior to the date of the trip, unless otherwise noted in the GO catalog. Refund requests made after this time will be evaluated by the program supervisor on a case by case basis. If you use a wheelchair or scooter on a trip, advance notice is necessary for us to better serve you. You may call (303) 651-8411 for more information. Facility Reservations: Full payment and any applicable deposit is due at time of booking. Any applicable deposits will be refunded following the reservation, following an inspection of the property and return of keys and other checked out items. Credit Card deposits will be refunded to the credit card. Cash and check deposits will be refunded by a check: please allow up to 2 weeks to receive the refund. Deposits are not issued back in cash. Cancellations must be processed 7 business days prior to the reservation date. All cancellations are subject to a processing fee, see specific facility for details. Refunds for payments made via credit card will be processed immediately. Refunds for payments made by cash, check, or money order will be processed within 10 business days.
You may be subject to any or all of these conditions.